Ongoing technical operations & business systems. Without the in-house department.
Net Cooky handles the recurring technical, reporting, and operational systems behind growing businesses. Websites, hosting infrastructure, client reporting, CRM maintenance, and workflow automations — delivered month to month with documented response SLAs.
"Between doing it yourself at midnight and paying $100k+ for a full-time employee, there is a better operational model."
Maintenance Bots
They charge $200–$350/month to run automated plugin updates. When a form breaks, DNS expires, or a custom client report is required, there is no real engineer to solve it.
Freelance Contractors
High hourly rates ($120–$180/hr) with zero system continuity. Every small fix requires hours of onboarding, and they disappear when you need them next month.
Technical Operations
A dedicated technical partner who maintains your systems, builds tools, and automates workflows. 5 to 15 focused hours each month for a predictable monthly retainer.
Technical stewardship across your entire operation.
Web & Infrastructure
Complete maintenance, updates, security, and hosting management across Plesk, cPanel, and cloud VPS. Domain and DNS configuration. Google Workspace and SMTP deliverability so client emails never fail.
Client & Campaign Reporting
Transform operational data into client-facing proof of work. We build branded PDF reports with embedded verification photos and maps, automated report generation pipelines, and client showcase systems.
Business Systems & CRM
CRM setup, customization, and continuous pipeline cleanup. Customer database maintenance, payment gateway configuration (Stripe), internal SOP documentation, and spreadsheet auditing.
Workflow Automation
Eliminate repetitive manual busywork. We connect your applications using Zapier, Make, custom webhooks, and Google Apps Script to move data automatically between disconnected systems.
Custom Internal Tools
When off-the-shelf software falls short, we engineer tailored business utilities: interactive map visualizers, custom client delivery portals, and lightweight admin dashboards built specifically for your workflow.
How The Mobile Billboard Company handed over their entire technical operations.
What started as a single website build grew into comprehensive technical operations stewardship. For The Mobile Billboard Company (Australia), Net Cooky engineered and actively manages web properties, cloud server infrastructure, an interactive map proof-of-work engine, and automated PDF campaign reporting pipelines.
Built & Actively Maintained:
“Working with Net Cooky has been nothing short of amazing. I reached out not really knowing what I wanted with my web design and presence, how I’d get there, or where it would land. I connected with Sai, who understood the brief, gave me a completely fresh approach and way of thinking, and delivered a website I am super happy with that perfectly matches the direction and perception I wanted. I couldn’t be happier and highly, highly recommend Net Cooky.”
Transparent monthly capacity. No lock-in contracts.
Starter
≈ $89.80 AUD per included hour
Best for businesses with working websites and basic tools that need a reliable technical partner keeping systems secure and generating reports.
Included in Retainer
Month-to-month • Cancel anytime
Additional hours: $90 AUD/hr
Professional
≈ $79.90 AUD per included hour
Best for businesses with active client commitments, multiple integrated tools, and recurring operational work requiring regular attention.
Everything in Starter, plus:
Month-to-month • Cancel anytime
Additional hours: $90 AUD/hr
Partner
≈ $79.93 AUD per included hour
Best for businesses that want an ongoing technical operations lead managing infrastructure, client delivery portals, and advanced automations.
Everything in Professional, plus:
Month-to-month • Cancel anytime
Additional hours: $90 AUD/hr
Fixed-scope tool builds & website rebuilds.
| Deliverable | Description | Starting From |
|---|---|---|
| Client Reporting System | Automated PDF & web-based campaign report generator | AUD $2,500 |
| Map-Based Proof-of-Work System | Interactive map visualization with geolocation pins & data | AUD $2,000 |
| Client Delivery Portal | Secure client-facing dashboard for asset review & reports | AUD $3,000 |
| High-Performance Website Rebuild | Clean-coded, fast-loading business website with SEO | AUD $2,000 |
| Custom Internal Tools | Tailored administrative dashboards, utilities, & scripts | Custom Quoted |
Asynchronous, unhurried, documented.
Initial Alignment
A concise conversation about your current systems, hosting, tools, and technical pain points. Secure credentials handover via 1Password or Bitwarden.
Retainer Allocation
Pick the monthly hours allocation that fits your current operational needs (5, 10, or 15 hours). Month-to-month billing, scale or cancel anytime.
Async Task Flow
Submit tasks via email, Slack, or WhatsApp. We resolve them within documented response windows and provide written proof of work.
Health Summaries
Regular summaries detailing tasks completed, system health, and proactive recommendations. Zero meeting fatigue.
Frequently asked operational questions.
What is Net Cooky, and what does a technical operations partner do?
Net Cooky is an independent technical operations and business systems studio founded and directed by Sai Prasath, serving Australian and global companies. We take over the recurring, essential technical responsibilities that keep growing businesses operational: ongoing website maintenance, server infrastructure, domain and DNS routing, client-facing PDF reporting pipelines, CRM upkeep, and workflow automations — delivered on month-to-month retainers with documented response SLAs.
Who is Net Cooky's ongoing support built for?
Net Cooky is engineered for founders, operators, and growing companies — such as specialized advertising agencies, professional service firms, and digital businesses — who have active systems to maintain but do not want or need the $100k+ overhead of hiring a full-time, in-house technical department.
How does Net Cooky differ from freelance developers or automated plugin services?
Automated tools only push basic updates and break when complex setups fail. Ad-hoc freelancers work on unpredictable hourly rates with zero system continuity. Net Cooky is an independent practice founded and directed by Sai Prasath — delivering direct, senior-level technical operations, documented response SLAs, and dedicated weekly capacity without agency bureaucracy or junior handoffs.
What are your monthly retainer tiers and pricing?
We provide three transparent, month-to-month retainer tiers billed in Australian Dollars (AUD): Starter ($449 AUD/month for 5 hours), Professional ($799 AUD/month for 10 hours), and Partner ($1,199 AUD/month for 15 hours). Additional hours are flat-rate AUD $90/hour with prior approval. There are zero lock-in contracts and zero setup fees; you can scale, pause, or cancel anytime.
How does onboarding work and how are tasks submitted?
Onboarding begins with a systems audit and secure credential exchange via 1Password or Bitwarden. Once aligned, your team submits tasks asynchronously via email, Slack, or WhatsApp. We confirm receipt, execute the work within your tier's response window (down to 4 business hours), and provide written proof of resolution with itemized monthly summaries.
Start a conversation.
Tell us about the systems you run and the technical work that needs taking off your desk. We’ll review your setup and give you an honest appraisal.